Britannique Hotel ***
FAQ
FAQ
Frequently Asked Questions
The Britannique Hotel team presents its frequently asked questions. It is composed of the questions most frequently asked by our customers. If you do not find the answer to your question, please contact our team who will be happy to answer you.
You can request a specific room number, however depending on availability we cannot guarantee that the room will be available. Therefore, please request in advance.
Yes, all rooms at BRITANNIQUE are equipped with a safe.
Yes, heating is available in all rooms all year round.
Yes, air conditioning is available in all rooms all year round.
Yes, it is possible to request an extra bed but only from the upper categories because of the size of the rooms.
You can have a guest in your room if the number of persons in the room does not exceed the maximum capacity. However, if an extra person is staying in your room, they must go to reception and if they are staying in the hotel, they must pay the tourist tax of €1.88 per person per night.
Yes, some room categories are equipped with balconies. These are our Deluxe Balcony and Tradition Balcony rooms. Like all Haussmann-style buildings, the Hotel Britannique have balconies on the 2nd and 5th floors.
The rooms of Monsieur Helder overlook the courtyard or the street depending on the category
A cot can be set up in your room upon request for any child up to the age of 1. From 2 years old and older, children are considered as adults so you should book the correct room category for the number of occupants.
Yes, all our rooms have a hairdryer, you can nevertheless ask our reception for a stronger hair dryer if necessary.
No, however the lobby is accessible to everyone, so you can join your guests. If your guests are willing to stay, you may:
- Ask for an extra bed, available from the superior room category
- Book the junior suite for 4 adults
- Book a connecting room for 4 adults
No, the rate is not refundable.
The rate is indicated per room. However, a tourist tax of 5,20€ per night per person is to be paid at the reception. Payment can be done upon check-in or in advance through a secure payment system.
A pre-authorization for the first night will be blocked and the amount will be debited 4 days before your arrival in our hotel. This amount will be released at the time of check-out. It will take between one to five working days to have it back on your bank account.
Depending on the offer selected, breakfast may or may not be included in your rate. Do not hesitate to book your breakfast in advance on our site for a better offer.
The following cards are accepted: Master, Visa, Maestro, American Express, Apple pay. Cash is also accepted. However, it is not possible to pay by check.
Yes, all taxes are included except the tourist tax of €5.20 per guest per night, payable at check-in.
The cancellation policy of the hotel Britannique depends on the hotel rate booked.
When you book directly through our website, you will receive an e-mail of confirmation. Instructions to update your stay are detailed in the e-mail (based on your booking policy).
If you have booked through a third-party (Booking.com, Expedia…), we invite you to contact the platform in order to edit your booking.
A pre-authorisation is made within 7 days of the first night's stay as a guarantee (the amount is blocked on your account but not debited). In case of damage to the room or unpaid extras, this amount will be debited. Otherwise, the amount will be released at check-out. The amount will then be available within 3 to 5 working days (depending on your bank's regulations).
Check-in time is from 3PM and check-out is available until 12PM on the day you are leaving. If you wish to get your room prior the check-in time, please let us know by e-mail with your booking reference (upon availability). Depending on availability we will try to do our best to satisfy your request. Late check-out is available until 4pm for an additional charge of 80 Euros.
Upon availability, we will be pleased to welcome you prior your initial arrival date or to enjoy a longer stay (with an additional charge). Please remember to call the reception in advance.
Our Front Desk team is happy to help you in several languages: French, English, Spanish, Polish, Russian, Romanian, Moldovan, Arabic and Persian.
No, the hotel Britannique is not adapted to PMR standards. As its architecture does not allow it, we have an exemption from the Paris police headquarters.
Yes, the staff of the hotel is trained to welcome guests with other forms of disabilities such as visual impairment, hearing impairment etc.
Unfortunately, pets are not allowed in our hotel.
Yes, there is a lift to all floors of the hotel.
Yes, we have a breakfast room. For lunch or dinner, our concierge can offer you the best restaurants in Paris.
Yes, we have a bar.
Yes, we have a free luggage service. You can leave your luggage there and pick it up later.
No, the Hotel Britannique do not have a car park. However, the SAEMES Hôtel de Ville car park is a 5-minute walk from the Britannique and costs €38 for 24 hours.
Yes, you will have free WiFi access throughout the hotel.
No, we do not have a business center, but you can work in our lounge. Our rooms are also equipped with a desk that has international plugs and a USB port.
Yes, our staff at reception will be happy to help you during your stay at the Hotel Britannique!
Yes, we offer dry cleaning service (with an external provider). Do not hesitate to contact reception for further information.
Yes, we can offer a babysitting service upon request. Please contact the reception for more information.
Yes, towels are provided in your room.
At the hotel Britannique, you have international plugs in each room.
The nearest taxi rank is less than 100 meters from the Hotel Britannique.
Chatelet station: Metro Line 1 – 4 – 7 – 11 – 14 & RER A et B
Yes, you can ask the reception to organize your shuttle, we can book it for you according to a price list available at the reception. Remember to book 48 hours before your arrival.
From Charles de Gaulle Airport (CDG) the average price of non-booked taxi drive is around 60Euros.
From Orly Airport the average price of non-booked taxi drive is around 40€.
Yes, you can find a vélib' station right in front of the hotel. If necessary, the concierge team will be able to assist you with your Vélib' reservation.